Questions?
Website & Menu
How do I update info on the website?
You’re in luck! We’ll do it all for you! To update your opening hours, add an announcement, set holiday closing, change your delivery information, add photos, update prices, or order payment options, please contact us. If you would like to learn how to do it yourself, send us an email and you’ll get step by step instructions for updating it yourself. This system is extremely user-friendly.
Can I set minimum order amount differently for pickup and delivery order?
Absolutely!
Can I set different business hours for pickup and delivery?
Absolutely!
What if we close the store for holiday?
Contact us! Whenever you would like to set different opening hours for your restaurant or to close on a specified date or a certain period of time, please contact us in advance so we can set holiday hours accordingly on your website. It is important that you inform us any change of opening hours to avoid customer negative feedback or complaints.
How is the delivery zone set?
We can set your delivery area by choosing one of these 3 methods:
1. within a radius of this many miles from your store location
2. for specified zip codes
3. by drawing on map to specify irregularly shaped delivery zones.
I don’t want to offer delivery to a specific area, can I exclude that area?
We can draw on map to specify the area you do deliver, or we can block orders from specific towns or street names.
Can I put more than one menu on the website?
Yes, we can set unlimited menus for your restaurant. For example, some restaurants set a Main Menu and Lunch Menu separately. For those which offer different cuisines, we also set different menus.
Can Food App Fast update the menu for me?
Yes, definitely! Free menu changes for life! Please send us your menu via email: hello@foodappfast.com.
Can I add photos on my menu items?
Yes, food photos sell food! Adding photos will attract more customers.
You can send the photos to us with dish names labeled on each picture and we will upload the photos for your menu items.
Can I create coupons, specials or discounts for my customers?
Yes, we can set almost any kinds of coupons for your restaurant, e.g. $ off, % off, free items, etc.
We can also set special offers for targeted groups to help you attract new customers or reward loyal customers. Plus you can add restrictions such as having to purchase certain items or meet certain requirements in order to use them.
Can I use the domain name that I have purchased for my restaurant to take orders?
Yes, please contact us and we will help you to set it up with your domain registry.
Can I integrate my own website with your ordering feature?
Yes, please contact us and we will work it out for you. In most cases it’s a simple link feature on your website and we can make the changes for free.